Branches will be CLOSED November 28 - November 29 to observe Thanksgiving.
Visit our storm page for up-to-date branch closures and post-storm relief options.
What is Achieva’s routing number?
Achieva’s routing number is 263182312.
What is Achieva’s payment mailing address?
Mailing Address:
Achieva Credit Union
P.O. Box 1500
Dunedin, FL 34697
Overnight Payment Address:
Achieva Credit Union
1659 Achieva Way,
Dunedin, FL 34698
How do I pay my loan?
There are a few options to make a loan payment: View list of loan payment options in detail here.
Should I notify anyone if I’m traveling overseas?
Yes. To make your trip as hassle-free as possible, notify us before you head overseas. Once we receive your notification, we’ll be sure that your cards are flagged and cleared for travel. You can provide notice by contacting us by phone or filling out the Contact Form with your location and dates of travel. You can also update travel information via Online Banking by choosing the “Accounts” tab and clicking the Card Management Tool.
Forgot your Online Banking username?
How do I unlock my Online Banking account if I’ve been locked out?
To unlock your Online Banking account, you may choose the “Forgot Password” option on the screen that prompts you for your online banking password and follow the instructions to verify your information and choose a new password. You may also call into our Member Service Center during business hours and an MSA will verify your information and reset your password to restore your access.
How do I change the address on my account?
To change your mailing address, you can visit any of our branch locations or contact our Member Services department at 727-431-7680 or 800-593-2274.
How do I change the PIN number for my credit/debit card?
You may visit a local branch or Members can call 888-886-0083 to change or set their PIN. Reprinted cards have the same PIN associated as the original card.
How do I report a fraudulent transaction or dispute a transaction?
Call a member service advisor at 727-431-7680 to report fraud during business hours or visit a local branch. If it is after business hours call 866-529-1547. If the transaction is not fraudulent but you would like to dispute a charge please contact the merchant and if they do not resolve the issue call Achieva to start a dispute.